Last Updated: September 10, 2026
While fell-ferret operates in Australia, we respect the principles of the European Union's General Data Protection Regulation (GDPR) for all users, regardless of location.
We process your personal data under the following legal bases:
When you submit a booking request, we collect:
We do not collect sensitive personal data such as health information, racial or ethnic origin, political opinions, or religious beliefs.
You have the following rights regarding your personal data:
You can request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.
If your personal information is inaccurate or incomplete, you have the right to request correction.
You can request deletion of your personal data. We will comply unless we have a legitimate reason to retain it, such as legal obligations or ongoing contractual relationships.
You can request that we limit how we use your data in certain circumstances, such as while we verify data accuracy.
You can request your data in a structured, machine-readable format to transfer to another service provider.
You can object to processing of your data for specific purposes, particularly for marketing communications.
Where processing is based on consent, you can withdraw that consent at any time.
To exercise any of these rights, contact us at:
127 Flinders Lane, Melbourne VIC 3000, Australia
We will respond to your request within 30 days.
We retain booking information for two years from the date of your walk. After this period, your data is securely deleted unless we have a legal obligation to retain it longer.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your data is stored and processed in Australia. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.
For data protection inquiries, contact:
Subject line: Data Protection Inquiry